Published Paper Details:

The current trends in supply chain operations and management of products and services have led to an overwhelming amount of information inundating warehousing companies and logistics centers. Effectively utilizing this logistics-related knowledge can help businesses reduce costs and improve customer loyalty. To achieve these goals, warehouse management systems (WMS) are commonly implemented and utilized. This thesis focuses on adopting an objective resource-based approach to implementing and utilizing WMS. Additionally, it presents a research agenda to guide future efforts in WMS-related research and the broader field of Logistics Information Systems (LIS). Simultaneously, resource management plays a crucial role in determining the structure and arrangement of stored items within warehouses. Following standardized and planned procedures for processing and storing goods at multiple locations within a facility or across a supply network is essential. Effective and efficient management of an organization necessitates the cohesive functioning of all its components, including separate strategic business units (SBUs) or facilities, as well as the organization as a whole. Given the dynamic nature of the market environment, businesses face increasing pressure to enhance their warehousing practices. Many organizations have even modified their value propositions to improve the quality of customer support, leading to changes in warehouse operations. In today's ever-evolving retail landscape, companies are continually striving to improve their warehousing activities. They recognize the importance of enhancing customer support levels and have therefore taken steps to strengthen their warehouse operations. This includes considering various factors that influence the quality and effectiveness of the warehouse network.