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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 7 | Month- July 2024
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Published Paper Details:
Paper Title
Impact Of Covid-19 Pandemic On Online Food Delivery Ordering (OFDO) Services Among Consumers Satisfaction
Authors
Parul Sharma, Dr. Shreya Bhargav
Keywords
Covid-19 pandemic, Users satisfaction, Mobile Food Delivery Apps.
Abstract
The COVID-19 pandemic has inaugurated a new era when internet meal delivery services have become an essential part of people's daily lives. This study looks at user satisfaction with pandemic-related digital meal courier services. However, this work investigates the reasons why customers chose to use or not during a major worldwide disaster app-based meal delivery services based on multiple aspects. The majority of previous studies assess client satisfaction in the context of online food delivery services on a general level. To gather data, secondary sources have been used. The study found that the majority of individuals utilised food delivery applications, mainly during "June and August", and that they trusted cafes, food brands, and couriers more than the other groups. It was unclear whether meals, food delivery, or support staff would take the necessary proper procedures while delivering to the next group of clients.
IJCRT's Publication Details
Unique Identification Number - IJCRT2307068
Paper ID - 240758
Page Number(s) - a594-a603
Pubished in - Volume 11 | Issue 7 | July 2023
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Parul Sharma, Dr. Shreya Bhargav, "Impact Of Covid-19 Pandemic On Online Food Delivery Ordering (OFDO) Services Among Consumers Satisfaction", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.11, Issue 7, pp.a594-a603, July 2023, Available at :http://www.ijcrt.org/papers/IJCRT2307068.pdf
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Volume 12 | Issue 7
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Volume 12 | Issue 7
Last Date :
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Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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