Published Paper Details:

The banking sector plays an important role in the financial system by channelizing the scarce recourses in optimal use and facilitating monetary policies as well. So, careful performance analysis & evaluation of Banking Institutions to ensure a healthy financial system and an effective economy are essential. In the Modern Banking era, several Key factors via, M- SERVQUAL, MIS, Green HRM, Best Managerial & Administrative Practices, Career Growth, leadership, an evaluation of BASEL rules & CAMEL Parameters and the likes have been perceived to be the influencing factors of Business Development through improvement in Operational Performance of banking organizations. Current modern and highly digital banking culture has created so many challenges for banking organizations. Under this setting, an attempt is made to study the Power Factors for Business Development via Improving the Operational Performance in the Banking Organizations, Visakhapatnam, Andhra Pradesh, India. For this purpose, the quantitative study design approach has been adopted with two questionnaires with the sample of 300 respondents. Study has tested the hypothesis and revealed that there is significance in the variables taken for the study, there is an impact of the Key Success rescaled variable dimensions identified from the study on the improvement of Operational Performance of the banking organizations, selected for the study and finally results in Business Development.