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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
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Published Paper Details:
Paper Title
A study of customer satisfaction and perception towards the organized retail sector.
Authors
Shruti Srivastava
Keywords
Customer satisfaction,organized,retail store.
Abstract
In today's generation and fast moving life, customers want better and fast services and convenience due to lack of time and busy life schedules. So in every aspect businesses or organizations try to provide better and fast services. Organized sector is providing better services by allowing consumers to select from more offers and services , and provides a wide range of products of different prices so that customers can choose accordingly.
This study helps to understand the perspective of customer towards the services and offers provided by the organized and unorganized sector.This study analyzed that most of the customers prefer to buy products from the organized store and they like the way organized stores display their products .Good ambience of the organized store is also a reason for the customers to buy products from the organized retail stores.
IJCRT's Publication Details
Unique Identification Number - IJCRT2303631
Paper ID - 233115
Page Number(s) - f495-f503
Pubished in - Volume 11 | Issue 3 | March 2023
DOI (Digital Object Identifier) -
Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Shruti Srivastava, "A study of customer satisfaction and perception towards the organized retail sector.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.11, Issue 3, pp.f495-f503, March 2023, Available at :http://www.ijcrt.org/papers/IJCRT2303631.pdf
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Volume 12 | Issue 7
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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