Published Paper Details:

This study will help in understanding satisfaction of customers towards the digital payment app that are google pay and phone pe in Vadodara city. In this study we have discussed about the e-commerce industry and the digital payment apps that are google pay and phone pe and some other apps of e-commerce industry, then we have given the introduction of the digital payment apps. By doing this research we have find that the customers are very satisfied with services that google pay and phone pe with the help of the responders who have filled the google form which have shared in the groups and to individual and also we have asked to fill the form in person. And maximumly the forms are filed by the students of Vadodara as they the users who are using the apps on regular basis for paying the bills , shopping , account transfer , paying in shops and so more. Also we have received some problems that customers are facing and the digital payments apps can solve the problems which will help in there success.