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  Published Paper Details:

  Paper Title

STUDY ON CONSUMER'S OPINION ABOUT CONSUMER GRIEVANCE REDRESSAL MECHANISM IN INDIA.

  Authors

  Mrs.Dipeeka Suresh Chavan.

  Keywords

Consumer, Consumer Protection, Grievance, Consumer Rights, Redressal, Exploitation.

  Abstract


Every person born is a consumer, who is constantly consuming various goods and services. Consumer are the foundation of economic building. They are the main pillar of economic development in any country. It is said that the consumer is the king of market, but it is exploited from time to time. The government enacted the Consumer Protection Act on 24th December 1986 to stop consumer exploitation and protect the interest of consumer. Under the provision of the Consumer Protection Act Three Tier grievance machinery or redressal agency establish at district, state and national level to provide simple and speedy redressal of consumer disputes. The purpose of this study is to find out the opinion of the consumers regarding the consumer grievance redressal mechanism. The study is based on primary and secondary data. Sample size of 100 consumer has been taken through convenient random sampling method.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2212450

  Paper ID - 228629

  Page Number(s) - e132-e136

  Pubished in - Volume 10 | Issue 12 | December 2022

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Mrs.Dipeeka Suresh Chavan.,   "STUDY ON CONSUMER'S OPINION ABOUT CONSUMER GRIEVANCE REDRESSAL MECHANISM IN INDIA.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.10, Issue 12, pp.e132-e136, December 2022, Available at :http://www.ijcrt.org/papers/IJCRT2212450.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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