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  Published Paper Details:

  Paper Title

CONSUMER’S PERCEPTION AND SATISFACTION TOWARDS ONLINE SHOPPING POST COVID

  Authors

  A.ANGELCHRISTINA,  DR.R.KAVITHA

  Keywords

Perception, satisfaction, online shopping, marketing, consumers.

  Abstract


The present study was conduct to understand the level of perception and satisfaction of consumers towards their shopping online especially in the days of post covid where the consumers were already had greater preference for online shopping than visiting a physical store. During covid times, when the entire world was shut, including the necessities were procured online by the consumers. The concept of digitization has evolved over years and have created a greater influence changing the attitudes of the consumers during their purchases. So, this study tries to find out the level of satisfaction and the perception that exists among 85 consumers for online shopping in the new normal.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2210299

  Paper ID - 226564

  Page Number(s) - c505-c511

  Pubished in - Volume 10 | Issue 10 | October 2022

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  A.ANGELCHRISTINA,  DR.R.KAVITHA,   "CONSUMER’S PERCEPTION AND SATISFACTION TOWARDS ONLINE SHOPPING POST COVID", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.10, Issue 10, pp.c505-c511, October 2022, Available at :http://www.ijcrt.org/papers/IJCRT2210299.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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