Published Paper Details:

Organizational Citizenship Behaviour (OCB) refers to employees' voluntary and non-mandatory contributions to their organizations. In recent years, the concept of OCB has gained significant attention and has been recognized as an important aspect of employee behaviour. Research has indicated that work happiness is strongly associated with these discretionary contributions, which often go beyond the core job activities. The primary objectives of this study are twofold. Firstly, it aims to analyze the relationship between demographic variables of the respondents and their engagement in OCB. By examining factors such as age, gender, and educational background, the study seeks to identify any potential associations between these variables and the level of OCB displayed by bank employees in Ahmedabad City. Secondly, the study aims to analyze the effect of HR policies on OCB. To achieve this, a sample of 75 bank employees has been approached and their perceptions towards HR policies and its impact on OCB have been assessed. The study focuses on evaluating employees' perspectives on various HR policies implemented by banks in Ahmedabad City, such as recruitment and selection procedures, performance management systems, training and development programs, communication channels, and work-life balance initiatives. Through comprehensive analysis and interpretation of the collected data, the study aims to draw conclusions regarding the relationship between HR policies and OCB among bank employees in Ahmedabad City. Based on preliminary findings, it is expected that HR policies will have a positive effect on OCB, indicating that organizations that implement effective and employee-centric HR policies are more likely to witness higher levels of discretionary behaviours and employee engagement.