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  Published Paper Details:

  Paper Title

CUSTOMER PERCEPTION TOWARDS SBI MOBILE BANKING SERVICE

  Authors

  S.ANU,  M.P.KUMARAN

  Keywords

Mobile Banking, Customer, State Bank Of India

  Abstract


This study concluded that in this digital world mobile banking plays a major role in every individual of the economy. This study is done on customer perception towards SBI Mobile Banking service. The study result shows that majority of the customers tend to use mobile banking service to avoid cashless transactions. There some pros and cons that prevail in the service. The banks take necessary precautions to retain the customers.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2207286

  Paper ID - 223232

  Page Number(s) - c171-c175

  Pubished in - Volume 10 | Issue 7 | July 2022

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  S.ANU,  M.P.KUMARAN,   "CUSTOMER PERCEPTION TOWARDS SBI MOBILE BANKING SERVICE", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.10, Issue 7, pp.c171-c175, July 2022, Available at :http://www.ijcrt.org/papers/IJCRT2207286.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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