Published Paper Details:

Both hospitality and flights are part of tourism and tourism. Since they are two branches of the same tree, both are broad connected. Every customer service department needs to be welcomed. Hospitality is the blood of a plane. The plane the industry cannot survive without hospitality. Research was conducted to determine the role and scope of hospitality in aviation. Data they were coming from various airports in Nagpur. Students, skills of these institutions, flight attendants, former staff and various other related sources were used to collect data needed for research. Based on the received response, summary and conclusion are designed to show that hospitality is the most important foundation of any service industry involving the aviation industry. Results It was discussed, that most flight attendants were of the opinion that hospitality was very important and that the conditions were very important. the aviation industry, especially the aviation industry.