Published Paper Details:

The majority of transactions in the globe are being conducted digitally, and India is no exception. Various studies have shown that an effective payment system will increase an economy's liquidity flow. Transactions using technology are the best approach to be agile and provide better service to customers in the digital age. In this age of connected technologies, the study aims to learn about customers' opinions of online and e-payment payments, as well as the security of these transactions. It's crucial for marketers to understand how customers feel about cashless transactions, and this study can help with that. The study is qualitative in character, and it analyses the notion of e-payment transactions through literature reviews. The reviews dive into a variety of topics. The reviews dive into the numerous drawbacks and benefits of using electronic payment transactions. The data show that digital transactions are widely accepted, and that their use is growing year after year. The study examines the benefits and drawbacks that consumers face while using e-payment.