Published Paper Details:

In both developed and developing economies, employee performance is critical to all businesses. The worrisome rise in the rate of business failure, shutdown, and employee poor productivity. Employees play a critical role in ensuring that firms maintain a competitive advantage over competitors around the world. According to the findings, using a recruitment agency and internal employee recommendations in the recruitment/selection process allows organisations to hire dedicated employees. Employees are more productive when they are recruited through the influence of the host community, yet this leads to organisational inefficiency. The study concludes that organisations can use employment agencies in the recruitment and selection process, but they must be willing to share the job description and responsibilities with them. Accepting referred candidates for employment from devoted and engaged employees was also advised since it improves employee mentorship, monitoring, obedience, and coaching. It was also recommended that recruitment/selection be focused on the candidates' ability to accomplish job tasks rather than considerations based on host community influences.