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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 7 | Month- July 2024
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Published Paper Details:
Paper Title
A STUDY ON CUSTOMER SATISFACTION TOWARDS BSNL MOBILE SERVICE IN COIMBATORE CITY
Authors
Kishorkumar.K.N, Dr.C.Karthick
Keywords
Keywords: mobile service , customer statisfaction,marketing.
Abstract
Customer satisfaction is defined as a measurement that determines how happy customers are with a company's products , services and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or change its products and service.
Customer satisfaction is looking to see whether the brand is able to meet and exceed the customers original expectations. Customer satisfaction is a metric used to measure how a product , service or experience has impacted a customer.
Customer satisfaction is a term in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectations. Customer plays an important role and are essential in keeping a product or service relevant so it is in the best interest of the business to ensure customer satisfaction and build customer loyalty
IJCRT's Publication Details
Unique Identification Number - IJCRT2109275
Paper ID - 211980
Page Number(s) - c539-c550
Pubished in - Volume 9 | Issue 9 | September 2021
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Kishorkumar.K.N, Dr.C.Karthick, "A STUDY ON CUSTOMER SATISFACTION TOWARDS BSNL MOBILE SERVICE IN COIMBATORE CITY", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 9, pp.c539-c550, September 2021, Available at :http://www.ijcrt.org/papers/IJCRT2109275.pdf
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Volume 12 | Issue 7
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Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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