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  Published Paper Details:

  Paper Title

AI POWERED CONVERSATIONAL SHOPPING AND HUMAN PLUS BOT HYBRID SUPPORT

  Authors

  Rishindra Mani Katiyar,  Shivmangal Singh Yadav

  Keywords

Conversational Solution, Bot Hybrid Support

  Abstract


The present online shopping experience can be enriched by following a natural conversational approach. Moreover, the number of customers is very large compared to the human resources of any organization, the pressure imposed on the executives is overwhelming. The stress often leads to degradation of customer's experience and decreases the quality of service. To minimize the waiting time of the enquiries and provide a hassle-free shopping experience to the customers, we need some effective way to deal with the problem. So, an AI Powered Conversational Shopping for Smart Cities along with the integration of Human plus Bot Hybrid Support would serve the purpose of streamlining the overall shopping experience of the customers.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2104682

  Paper ID - 206456

  Page Number(s) - 5732-5736

  Pubished in - Volume 9 | Issue 4 | April 2021

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Rishindra Mani Katiyar,  Shivmangal Singh Yadav,   "AI POWERED CONVERSATIONAL SHOPPING AND HUMAN PLUS BOT HYBRID SUPPORT", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 4, pp.5732-5736, April 2021, Available at :http://www.ijcrt.org/papers/IJCRT2104682.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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