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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 6 | Month- June 2024
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Published Paper Details:
Paper Title
A STUDY ON CUSTOMER SATISFACTION ON USAGE OF PRIVATE TAXIS WITH REFERENCE TO COIMBATORE TOWN.
Authors
P.Krithika, M.A Prasad
Keywords
Call Taxi, Customer Satisfaction, Service quality.
Abstract
The Indian passenger vehicle industry is expected to have a strong growth potential in the near future, whereas medium to long term growth will be supported by low car penetration level and increasing income level of the consumers. This research paper focuses on the customer satisfaction towards the various brands of call taxi service providers in the Coimbatore town. The study deals with the consumers mindset towards in utilizing the call taxi services, the level of comfort, ease of access, tariff system, promotion, safety and convenience, and overall satisfaction towards the service quality of the service providers.
IJCRT's Publication Details
Unique Identification Number - IJCRT2104488
Paper ID - 206215
Page Number(s) - 4013-4020
Pubished in - Volume 9 | Issue 4 | April 2021
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
P.Krithika, M.A Prasad, "A STUDY ON CUSTOMER SATISFACTION ON USAGE OF PRIVATE TAXIS WITH REFERENCE TO COIMBATORE TOWN.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 4, pp.4013-4020, April 2021, Available at :http://www.ijcrt.org/papers/IJCRT2104488.pdf
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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