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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 7 | Month- July 2024
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Paper Title
A STUDY ON E-COMMERCE LOGISTICS DURING COVID-19
Authors
GIRIDHAR R, Dr. DHIVYA SATHISH
Keywords
E-commerce, E-logistics, Online Shopping, COVID-19
Abstract
The COVID-19 made an impact in the E-commerce sector. In India, the E-commerce sector is booming. Also, the Commerce sector was down due to the pandemic situation and most of the commerce is converted into E-commerce. And during COVID-19 most of the people in the home and some of the stocks is not there and it is not safe for his/her health so, people buying a product from E-commerce sites now people like to buy goods from online. Based on the collected data from 112 online respondents during the social distancing period due to Covid-19, this study is about examining the online customer satisfaction towards E-commerce logistics, payment, and product. And also examine delivery agents follow safety measurements then meet the customers. The study used SPSS analytical tools such as correlation, ANOVA, and Independent T-test. This tool is used and found the customer has satisfied with online shopping. Finally, the result showed that in this pandemic situation most of the customers like to purchase goods from E-commerce.
IJCRT's Publication Details
Unique Identification Number - IJCRT2104211
Paper ID - 205461
Page Number(s) - 1624-1628
Pubished in - Volume 9 | Issue 4 | April 2021
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
GIRIDHAR R, Dr. DHIVYA SATHISH, "A STUDY ON E-COMMERCE LOGISTICS DURING COVID-19", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 4, pp.1624-1628, April 2021, Available at :http://www.ijcrt.org/papers/IJCRT2104211.pdf
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Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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