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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 6 | Month- June 2024
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Published Paper Details:
Paper Title
IMPACT OF CUSTOMER RELATION IN BANKING INDUSTRY IN NEW NORMAL (COVID -19)
Authors
Sanjana C Jacob
Keywords
New Normal, Economic Fall, Customer Relationship, Banking
Abstract
The COVID-19 pandemic has the potential to be one of the most significant threats to the financial services sector in nearly a century. The effect of COVID-19 on banking will be a significant drop in demand, lower wages, and production shutdowns, all of which will harm banks' business. For many people, this epidemic has turned into a danger as well as an opportunity. Adopting such changes was not straightforward, but everyone has now accepted the new normal. Both society and banks have faced challenges as a result of the pandemic, but they have worked together to overcome them. Banks also put a strategy in place to protect staff and consumers from the coronavirus's direct economic effects. In this paper, we are aimed to demonstrate how covid-19 affects consumer relationships in the banking and financial sectors.
IJCRT's Publication Details
Unique Identification Number - IJCRT2103596
Paper ID - 204976
Page Number(s) - 5113-5115
Pubished in - Volume 9 | Issue 3 | March 2021
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Sanjana C Jacob, "IMPACT OF CUSTOMER RELATION IN BANKING INDUSTRY IN NEW NORMAL (COVID -19)", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 3, pp.5113-5115, March 2021, Available at :http://www.ijcrt.org/papers/IJCRT2103596.pdf
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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