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  Published Paper Details:

  Paper Title

DIGITAL BANKING: CUSTOMER AWARENESS AND PERCEPTION FOR DIGITAL BANKING PRODUCTS OF SOUTH INDIAN BANK DURING COVID 19 OUTBREAK

  Authors

  NIDHIMOL JOSEPH,  RINTU MARIYA SCARIA

  Keywords

Covid 19, Digital/Electronic banking, Digital banking products

  Abstract


The research deals with customers perception towards digital banking or internet banking products of South Indian Bank during the period of Covid 19. Digital banking products is one of the booming and most widely used ways in which most people bank this age. The objective of the research is to know the customer perception towards digital banking products and evaluate the various digital banking products of south Indian bank. In the present scenario it is essential to get up to date with each and every informations of changes in the economy. The study highlights the customers awareness or perception of digital payment systems, factors inducing students towards particular e- banking products, problems encountered, satisfaction level etc.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2103121

  Paper ID - 204117

  Page Number(s) - 947-970

  Pubished in - Volume 9 | Issue 3 | March 2021

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  NIDHIMOL JOSEPH,  RINTU MARIYA SCARIA,   "DIGITAL BANKING: CUSTOMER AWARENESS AND PERCEPTION FOR DIGITAL BANKING PRODUCTS OF SOUTH INDIAN BANK DURING COVID 19 OUTBREAK", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 3, pp.947-970, March 2021, Available at :http://www.ijcrt.org/papers/IJCRT2103121.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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