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  Published Paper Details:

  Paper Title

ASSESSING TOTAL QUALITY MANAGEMENT ADOPTION RATES AS A COMPARATIVE STUDY AMONG THE THREE SECTORS OF INDIAN ECONOMY

  Authors

  Anusha Goel,  Deepak Bansal

  Keywords

TQM, implementation, India, Sectors

  Abstract


The paper aims to assess the extent of Total Quality Management (TQM) implementation and diversity prevailing in the three sectors of Indian Economy- Primary, Secondary and Tertiary; with respect to the acquaintance with TQM, presence of control department and preferences of core elements of TQM. The primary data is collected using questionnaire responded by 40 representatives of organisations at all India level. The three sectors show significant differences with respect to the implementations and presence of Quality Control Departments for TQM and do not have consensus in the core elements. All the three sectors have room for improvement, from adopting TQM practices to its implementation, but the study shows high awareness and adoption rate of TQM among primary and secondary sectors as compared to tertiary sector

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2010503

  Paper ID - 200477

  Page Number(s) - 3829-3836

  Pubished in - Volume 8 | Issue 10 | October 2020

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Anusha Goel,  Deepak Bansal,   "ASSESSING TOTAL QUALITY MANAGEMENT ADOPTION RATES AS A COMPARATIVE STUDY AMONG THE THREE SECTORS OF INDIAN ECONOMY", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.8, Issue 10, pp.3829-3836, October 2020, Available at :http://www.ijcrt.org/papers/IJCRT2010503.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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