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  Published Paper Details:

  Paper Title

A COMPARATIVE STUDY TO ASSESS THE LEVEL OF SATISFACTION REGARDING NURSING CARE AMONG THE PATIENTS ADMITTED IN SELECTED GOVERNMENT AND PRIVATE HOSPITALS OF AMROHA UTTAR PRADESH.

  Authors

  Mrs. Neetu ,  Ms. Neerja Massey

  Keywords

Satisfaction, Perceptions, Expectations, Steadily Gaining

  Abstract


Introduction- Patient�s satisfaction is the primary goal of the nursing care. If the patients are not satisfied with the nursing care it clearly shows the nursing care which is delivering in the hospitals are not effective because it is not providing satisfaction to the patient�s completely. Patient�s satisfaction represents the balance between patient�s perception & expectations towards nursing care which is accepted as standard measure of quality of care and it is steadily gaining in popularity. Hence, the aim of the study is to assess the level of satisfaction regarding nursing care among the patients admitted in selected government and private hospitals of Amroha. Objective- A Comparative Descriptive design was used to find the comparison between the satisfaction in government and private hospitals of Amroha. Methodology � The target population for the study was hospitalized patients in selected government and private hospitals of Amroha between the age group of 18 to 60 years (above). Total 120 samples were selected by using simple random sampling technique. A structured 5- point rating Likert scale and socio- demographic Performa was used to collect the data as expressed by the patients was used to assess the comparison between satisfaction level of patients admitted in selected government and private hospitals of Amroha collected data was analysed by using descriptive and inferential statistics. Result- The results of the study revealed that the Correlation Coefficient value (r-value) of level of satisfaction in selected government and private hospitals is -0.453 by using Karl Pearson Correlation Coefficient. It shows weak negative correlation. there was no significant association was found between level of satisfaction in selected government and private hospitals with their selected socio-demographic variables at 0.05 level of significance. The study findings show that 86.7% patients were satisfied admitted in selected government hospitals on the other hand 55% patients were not satisfied or unsatisfied (not sure) with the nursing care provided in the private hospitals. It clearly shows that patients admitted in government hospitals were more satisfied with nursing care as compared to patients admitted in private hospitals. Conclusion- The study implies that the nurses needs to deliver care in effective or acceptable manner to provide complete satisfaction to the patients.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2010042

  Paper ID - 199460

  Page Number(s) - 317-327

  Pubished in - Volume 8 | Issue 10 | October 2020

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Mrs. Neetu ,  Ms. Neerja Massey ,   "A COMPARATIVE STUDY TO ASSESS THE LEVEL OF SATISFACTION REGARDING NURSING CARE AMONG THE PATIENTS ADMITTED IN SELECTED GOVERNMENT AND PRIVATE HOSPITALS OF AMROHA UTTAR PRADESH.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.8, Issue 10, pp.317-327, October 2020, Available at :http://www.ijcrt.org/papers/IJCRT2010042.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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