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  Published Paper Details:

  Paper Title

TECHNOLOGY, TRUST AND FACILITATING ENVIRONMENT: THREE CORNERSTONES OF SUCCESSFUL E-TRANSACTIONS

  Authors

  Dr. MAMTA SAREEN

  Keywords

Facilitating environment, Intention to transact, online shopping, Technical environment, trusting environment

  Abstract


The rapid growth in the electronic commerce over the Internet has fuelled predictions and speculations about what makes an e-commerce web site effective. Technology, being the backbone of web based online shopping application, has a potential to play a major role in overcoming the issues users face while purchasing online which dissuades them from making successful transactions. The growth of online shopping is dependent on the spread and growth of internet usage and improvement in hardware and software technologies where more and more content can be delivered to the users at a much faster pace than before. Specifically, the present study examined the relative importance of technical, trusting, and facilitating environment in influencing consumer intention to purchase online. For this, a convenience sampling has been collected empirically using survey questionnaires method from various part of India in early 2014. The findings revealed that sites embedded with advanced technical environment and having trusting and facilitating environment help enhancing customers� buying intention. The results of the study will be useful to e-retailers and e-marketers to enhance their site preference and their customer base.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2009256

  Paper ID - 198808

  Page Number(s) - 2005-2011

  Pubished in - Volume 8 | Issue 9 | September 2020

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Dr. MAMTA SAREEN,   "TECHNOLOGY, TRUST AND FACILITATING ENVIRONMENT: THREE CORNERSTONES OF SUCCESSFUL E-TRANSACTIONS", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.8, Issue 9, pp.2005-2011, September 2020, Available at :http://www.ijcrt.org/papers/IJCRT2009256.pdf

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ISSN: 2320-2882
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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