Published Paper Details:

An attempt is made to analyse the performance and impact of Gramin Bank of Aryavart in Lucknow district through various parameters collected from bank officials such as number of employees, number of accounts, advances and deposits mobilization and from customers such as sources of information, staff co-operation, decadal difference and suggestions provided by account holders/customers. For the analysis of the qualitative research excel functions of sum, count and proportion has been used. As the collected raw data was in sentence and paragraph form the data was edited, coded, themed and analysed. The study has analysed that even though the woring of GBA has considerably declined, the progress, performance and impact of GBA has significantly improved over time with scope of improvement. The study has reported that there is significant improvement in working of GBA in urban and rural areas and it is also noticable that facilities provide by GBA has increased over a decade.