Published Paper Details:

Usage of communication technique is increasing as human race is combating an invisible enemy: the novel Coronavirus Covid19. Zoom, an innovative video conferencing platform is gaining popularity in India since the announcement of nationwide lockdown from 25th March 2019 by the Government of India. In this paper we have analysed the feasibility and popularity of the Zoom video conferencing platform during this lockdown period. We have recorded responses of 100 participants working in different sectors who have used this platform for their professional activities. The Statistical Package for the Social Sciences(SPSS) software is used and it is found that popularity of Zoom has surpassed any other application in terms of usage and user experience for online classes, corporate meetings etc. Although findings suggest that most of the users are having security issues with this application and are more interested in using the trial version than to pay any upgradation charge for smooth functioning, most described their experience as highly satisfactory due to its ease of use, cost effectiveness etc.