Important Details
IJCRT - International Peer Reviewed, Open Access Journal, Multidisciplinary, Monthly, Nominal(Low) Fees for Professional Research Services International Journal of Creative Research Thoughts - IJCRT Peer Review Journal, Refereed Journal, Peer Reviewed Journal , Referred Journal and Indexed Journal, Open access, Online and Print Journal,international Journal Open Access, Accepted by Indian and foreign university ,IJCRT Followed Norms, guidelines, requirement, listing criteria and methodology of score/point also applied from: Scopus , Web of Science , UGC Approved , UGC CARE, UGC-CARE .
UGC Approved Journal No: 49023 (18)
UGC approval Link
https://ijcrt.org/ugc%20approval.jpg
All Policy and Approval
Please Like Our Facebook Page and get 100 of in DOI | DOI and Hard copy of Certificate Provide if required. | www.IJCRT.org | editor@IJCRT.org | WhatsApp: 7990172303
Publication Details:
- Paper Submission : 31-Jul-2024. Call For Paper (Volume 12 | Issue 7 | Month- July 2024)
- Acceptance/Rejection Notification: Within 02-04 Days.
- Paper Publish: Within 02-04 Days after submitting all documents.
-
Submit Your Paper Any time There No deadline.
-
Publication fees with free DOI: 1500 INR for Indian author & 55$ for foreign International author.
Please Like Our Facebook Page and get 100 INR off in DOI | DOI and Hard copy of Certificate Provide if required.
Licence and Indexing
Indexing In Google Scholar, SSRN, ResearcherID-Publons, Semantic Scholar | AI-Powered Research Tool, Microsoft Academic, Academia.edu, arXiv.org, Research Gate, CiteSeerX, ResearcherID Thomson Reuters, Mendeley : reference manager, DocStoc, ISSUU, Scribd, and many more | High Impact Factor: 7.97 | Digital object identifier (DOI) and Hard Copy of certificate Provided.
Licence
DOI
ISSN Approved impact factor: 7.97 
Creative Common 
Valid as per new UGC Gazette regulations 
INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
International Peer Reviewed & Refereed Journals, Open Access Journal
ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 7 | Month- July 2024
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 7.97 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
Contact Us Click Here
WhatsApp Contact Click Here
Published Paper Details:
Paper Title
EFFECT OF INNOVATIVE BANKING TECHNOLOGIES ON CUSTOMER SATISFACTION AND OPERATIONAL EFFICIENCY WITH REFERENCE TO SELECTED COMMERCIAL BANKS IN BENGALURU.
Authors
KONYN TUBA LAPPAY
Keywords
Innovative Banking Technologies, Operational Efficiency, Customer Satisfaction, Canara bank and HDFC Bank.
Abstract
This study aimed to examine the effect of Innovative Banking Technologies on Customer satisfaction with special reference to Bengaluru. To achieve the objectives of this study, data were collected through questionnaire from a sample of 50 bank customers and 50 bank employees. These respondents were selected using convenience sampling method. The data collected from the questionnaire were analysed using Statistical tools such as mean, standard deviation, Spearman�s Rank correlation, Simple Linear regression analysis and Mann Whitney U test using SPSS version 20. The results of this study indicated that the adoption of Innovative Banking technologies by banks will have a positive impact on customer satisfaction and will also help the banks to improve their operational efficiency. The finding of this study also indicates that the awareness and adoption of Innovative banking technologies especially Upgraded ATMs is high among banks compared to other banking technologies.
IJCRT's Publication Details
Unique Identification Number - IJCRT2005258
Paper ID - 194601
Page Number(s) - 1972-1984
Pubished in - Volume 8 | Issue 5 | May 2020
DOI (Digital Object Identifier) - http://doi.one/10.1729/Journal.23649
Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
KONYN TUBA LAPPAY, "EFFECT OF INNOVATIVE BANKING TECHNOLOGIES ON CUSTOMER SATISFACTION AND OPERATIONAL EFFICIENCY WITH REFERENCE TO SELECTED COMMERCIAL BANKS IN BENGALURU.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.8, Issue 5, pp.1972-1984, May 2020, Available at :http://www.ijcrt.org/papers/IJCRT2005258.pdf
Article Preview
Indexing Partners
Call For Paper July 2024
Call For Papers
July 2024
Volume 12 | Issue 7
Last Date :
31-Jul-2024
Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
July 2024
Volume 12 | Issue 7
Last Date :
31-Jul-2024
Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
Published Issue Details
For Authors
Forms / Downloads
Other IMP Links
Indexing Partner
Research Area
LICENSE
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
DOI Details
CONFERENCE
CONFERENCE MANAGMENT & PUBLICATION CONFERENCE PROPOSAL
RECENT CONFERENCE
CONFERENCE PROPOSAL CONFERENCE PROCEEDINGS
CONFERENCE PROPOSAL CONFERENCE PROCEEDINGS
For Reviewer /Referral (RMS) Earn 500 per paper
Important Links
NEWS & Conference
Digital Library
IJCRT RMS | Earn 500 Per Paper.
Open Access
LICENSE
Indexing Partner
Scholarly open access journals, Peer-reviewed, and Refereed Journals, Impact factor 7.97 (Calculate by google scholar and Semantic Scholar | AI-Powered Research Tool) , Multidisciplinary, Monthly, Indexing in all major database & Metadata, Citation Generator, Digital Object Identifier(DOI)
