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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 7 | Month- July 2024
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Published Paper Details:
Paper Title
CRM: TOOLS TO RETRAIN THE CUSTOMER AND IDENTIFY CUSTOMER PURCHASING PATTERN
Authors
Sujo George
Keywords
Customer relationship management, customer satisfaction, loyalty ,offers,Data, online platform
Abstract
In order to sustain in the market, a marketer must know the customer needs and wants and their purchasing pattern and the market trend. In this paper, we have focused on the marketer point of view, how he/ she must look towards the opportunities and competitors side by using Plan,Do and Evaluate.we have tried to cover all the aspects of the organization. Here I have taken the primary survey on an online platform like what are their common problems, offers, how often they visit and small analysis on the data. The Marketer must focus on long term goals by having good relations with the customers. Every single feedback and every complaint should be focused with due care and respect to deliver the customer best.
IJCRT's Publication Details
Unique Identification Number - IJCRT2005069
Paper ID - 194261
Page Number(s) - 475-479
Pubished in - Volume 8 | Issue 5 | May 2020
DOI (Digital Object Identifier) -
Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Sujo George, "CRM: TOOLS TO RETRAIN THE CUSTOMER AND IDENTIFY CUSTOMER PURCHASING PATTERN", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.8, Issue 5, pp.475-479, May 2020, Available at :http://www.ijcrt.org/papers/IJCRT2005069.pdf
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Volume 12 | Issue 7
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Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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