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INTERNATIONAL JOURNAL OF CREATIVE RESEARCH THOUGHTS - IJCRT (IJCRT.ORG)
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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
Call For Paper - Volume 12 | Issue 7 | Month- July 2024
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Paper Title
CUSTOMER BEHAVIOUR TOWARDS DIGITALIZATION WITH REFERENCE TO HDFC BANK: A STUDY IN THE CITY OF JAIPUR
Authors
Prof. Niraj Rathi, Kriti Khandelwal
Keywords
Customers, Digitalization, HDFC Bank, Net Banking
Abstract
In recent years, the concept of digitalization has been grasped globally. Therefore, the banking sector is not so far behind. Net banking and Cashless economy are the call for a better economy and the customers need to catch up to it. Being a leader among the private banks, HDFC Bank aims to provide the best banking services in the country and has appeared with world class e-banking facilities such as net banking, chillr, payzapp, chatbot, etc. This paper aims towards the customers perception and behavior towards the digital banking services provided by HDFC Bank
IJCRT's Publication Details
Unique Identification Number - IJCRT2004460
Paper ID - 193890
Page Number(s) - 3261-3265
Pubished in - Volume 8 | Issue 4 | April 2020
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Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
Prof. Niraj Rathi, Kriti Khandelwal, "CUSTOMER BEHAVIOUR TOWARDS DIGITALIZATION WITH REFERENCE TO HDFC BANK: A STUDY IN THE CITY OF JAIPUR ", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.8, Issue 4, pp.3261-3265, April 2020, Available at :http://www.ijcrt.org/papers/IJCRT2004460.pdf
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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