Published Paper Details:

The prime function of any academic library is to provide efficient services to its users. Users’ awareness about the services provided by the library is essential for effective use of its collection. This study is to examine the user’s satisfaction in library facilities, resources and services of the users of Arts & Science Colleges Library, in Trichy taluk only. 200 questionnaires were distributed among users to collect relevant data. The findings of the study show that out of 150 respondents, majority of 59 (39.3%) respondents stated that the ‘Bibliographic service’ is ‘very important’, and it was found that 51.3% respondents are in ‘Very Important’ option for the service of ‘Current Awareness’ whereas in 02.0% of the respondents are considered it is ‘Not at all Important’. 57(38%) are ‘Satisfied’ with collection of ‘Theses / Dissertation’, and 60(40%) of respondents are ‘Satisfied’ with ‘e-database’ resources and only 6(4.0%) are ‘Not at all satisfied’. The study suggested that college library should carry out user studies at regular intervals, in order to identify user’s information needs and their information gathering behaviors.