Published Paper Details:

With the technological revolution allowed to move towards digitalising all transactions and efficient and instant communication reflects in banking sector also. Now banking turned into e-banking which banks facing new challenges in its field as a result of innovative technological advancement in banking sector. As customers of banking institutions wants banking services at their fingertips, for this banks offers so many services by electronic means what is technically called as e-banking. Now banks not confined to branches, they reduced paper documents for banking transactions, customers can withdrew or deposit money through online, online fund transfer etc are made possible today without any hurdles. Electronic also known as electronic fund transfer (EFT), uses computer and internet technology as a substitute for paper documents. EFT initiated through cards or codes by which a customer can authorise access their accounts. Debit cards, credit cards PIN numbers are used for this purpose. For example a customer can easily check his account through online when he made a purchase with credit or ATM cards with his smart phone. The study is about to know the awareness level of e-banking among people with reference to Palakkad city.