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  Published Paper Details:

  Paper Title

CUSTOMER RELATIONSHIP MANAGEMENT IN COSMIC GRACE TOYOTA

  Authors

  DR. MAHESH CHANDRABHAN DABRE

  Keywords

Customer Relationship Management, customer satisfaction , Quality

  Abstract


The core theme of all CRM and Relationship marketing perspective is its focus on corporative and collaborative relationship between the firm and its customer and marketing actors. Managing relationship with customer has become a critical organizational competency. Cosmic Grace Toyota giving a best service in Vidarbha region as well as outside. All organizations are tried to give excellent services to their customers. In present scenario customer satisfaction is the main source of organizational progress.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT0000059

  Paper ID - 170065

  Page Number(s) - 1-6

  Pubished in - Volume 1 | Issue 3 | December 2013

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  DR. MAHESH CHANDRABHAN DABRE,   "CUSTOMER RELATIONSHIP MANAGEMENT IN COSMIC GRACE TOYOTA", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.1, Issue 3, pp.1-6, December 2013, Available at :http://www.ijcrt.org/papers/IJCRT0000059.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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