Published Paper Details:

Several studies have reported a changeover to cashless transactions over the pandemic period and the changes continue to move. There is no stable ground as of now for the usage and future of cashless transactions in India. Here we report the changes that have taken place in the medium of payment for various age groups, people of different educational qualifications etc. The universe for our study was the entire population of India and the population was an odd eighty people that we surveyed. Individuals ranging from 18 years to 65 years were eligible for participation in this survey and divided into school going, diploma/degree holders, postgraduates and other professionals for the analysis of the primary data collected. According to the analysis and interpretation, the usage has increased over the pandemic time and majority of people are ready to shift to cashless mode of payment completely after the pandemic is over, thus indicating a shift and a possible stable ground shortly. The COVID-19 crisis has not only made the shift to cashless transactions an easier option but also a safer option in terms of health. The gradual move towards digital payments is likely to be stepped up. The amount of government support and encouragement will also give a boost to the shift towards cashless transactions in the country.