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  Published Paper Details:

  Paper Title

ONLINE PURCHASE BEHAVIOR OF CONSUMERS IN JAMMU

  Authors

  Shobhana Sharma

  Keywords

Online shopping, consumer, behavior, satisfaction, buying behavior

  Abstract


Online shopping has become a trend in the present times. Over the years the e-commerce market has globally expanded and in India it has grown massively. Especially, sudden shutdown due to the pandemic has brought the physical market online. One can shop anything online and it delivers in the shortest time they can. Various websites given various offers and time slots according to the comfort of the consumer. It has also led the consumer to change its shopping patterns and consumers have changed its online shopping behavior over the time. The present study attempts to study the various factors that have led the consumers of Jammu to change their behavior towards online shopping. The paper consists of data collected from 116 respondents across Jammu city through closed ended structured questionnaires. The study is qualitative in nature. The study reveals that demographic factors like age, income, occupation, education plays an immense role in their online shopping behavior.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2205179

  Paper ID - 219492

  Page Number(s) - b633-b644

  Pubished in - Volume 10 | Issue 5 | May 2022

  DOI (Digital Object Identifier) -    http://doi.one/10.1729/Journal.30157

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Shobhana Sharma,   "ONLINE PURCHASE BEHAVIOR OF CONSUMERS IN JAMMU", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.10, Issue 5, pp.b633-b644, May 2022, Available at :http://www.ijcrt.org/papers/IJCRT2205179.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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