Published Paper Details:

Vision of Paper: The COVID-19 pandemic and the lockdown and social distancing mandates have disrupted the consumer habits of buying as well as shopping. Consumers are learning to improvise and learn new habits. For example, consumer cannot go to the store, so the store comes to home. While consumers go back to old habits, it is likely that they will be modified by new regulations and procedures in the way consumers shop and buy products and services. New habits will also emerge by technology advances, changing demographics and innovative ways consumers have learned to cope with blurring the work, leisure, and education boundaries. Research Methodology: In this research project, we have used a survey method to find out the buying behavior of the consumers, before and after the pandemic. A structured questionnaire was conducted and was circulated among different age groups. Findings: The study states that, most people prefer online shopping post pandemic keeping in mind the safety. Instead of going to the stores and risking the lives, people have now switched to online mode of shopping.