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  Published Paper Details:

  Paper Title

STUDY ON USER PERCEPTION & ATTITUDE TOWARDS DIGITAL UPI PAYMENT APPS

  Authors

  Dr Arpita Srivastava,  Prof Vikram Sharma,  Dr Sapna Rakesh

  Keywords

Cashless Transactions Consumer Perception; Digital Payment; Digital Wallets

  Abstract


leads to exponential growth in use of digital payment. Electronics Consumer transaction made at point of sale (POS) for services and products either through internet banking or mobile banking using smart phone or card payment are called as digital payment. The future economy will be driven by cashless transaction which will be possible only though digitalization of payment mechanism at different locations such as a smart phone, digital wallets, internet banking, card transaction etc. The focus of present study is to find how respondents are adopting digital payments and whether consumers are readily adopting the change towards a Cashless society. The consumer perception of digital payment has a significant and positive impact on adoption of digital payment. The structured questionnaire was used as research tool for understanding consumer perception of digital payment. Primary data was collected from 144 respondents in Delhi, NCR region. The survey helped in understanding the motives and attitudes of the respondents towards online UPI Payment Applications.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2203299

  Paper ID - 216954

  Page Number(s) - c557-c584

  Pubished in - Volume 10 | Issue 3 | March 2022

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Dr Arpita Srivastava,  Prof Vikram Sharma,  Dr Sapna Rakesh,   "STUDY ON USER PERCEPTION & ATTITUDE TOWARDS DIGITAL UPI PAYMENT APPS", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.10, Issue 3, pp.c557-c584, March 2022, Available at :http://www.ijcrt.org/papers/IJCRT2203299.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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