Published Paper Details:

The main objective of this paper was to establish factors that affect employee productivity at Kenya Airways headquarters Nairobi Kenya. The paper was guided by four objectives which were; training, wages, motivation, and finally how working conditions affect employee productivity in the air transport industry. The researcher adopted descriptive research design in collecting data from the respondents. The researcher targeted the staff of Kenya Airways. Kenya Airways has employed 3,986 employees. The sampling design adopted was stratified random sampling since it gave an equal chance to all the respondents while questionnaires were used as a data collection tool. The questionnaires contained semi structured and structured questions which were administered and used to collect data. The sample for the study constituted 45 employees of The Kenya Airways. Data was presented by use of tables, charts and bar graphs. Quantitative and qualitative analysis was used to analyze the data. It was found that in training, 85% of the respondents agreed that training affects employee productivity within the organization. In wages, majority of the respondents believed that wages affected employee productivity in the air transport industry since 79% of the respondents said that they believe it did influence. The study suggests that Kenya Airways should conduct training needs assessment before designing any training manuals in order to have effective training programs.