Published Paper Details:

Abstract: Information technology refers to the application of computer or other electronic devices to store, study, retrieve, transmit and manipulate data or information, often in the context of a business or other enterprise. The term is commonly used as a synonym for computers and computer networks facilitating techniques of processing, storing, retrieving and transmitting information to serve our day to day needs. A banking system is a group or network of institutions that provide financial services for us. These institutions are responsible for operating a payment system, providing loans, taking deposits, and helping with investments. Banking environment has become highly competitive nowadays. To be able to survive and grow in the changing market environment banks are going for the latest technologies coping with the dynamics of a fast changing market scenario. No doubt banking services have undergone a dramatic change with the use of information technology. Information technology has enabled banks to strengthen and standardize their infrastructure in respect of security, communication and networking. The use of interactive electronic links via internet has paved the way in providing customers with greater level of information about their own financial position and about the services offered by the bank. This present paper seeks to analyze how far common people have upgraded themselves to reap the benefits of information technology in respect of available banking products and services. What the scopes are there to reap the benefits to the optimum extent. What the remedial measures to be taken to improve the present scenario.