Published Paper Details:

Abstract: Rapid Internationalization and Globalization has enhanced the significance of workforce diversity. According to Clemons (2006), workforce diversity is creating and managing an environment which enables anyone from anywhere to do their best, regardless of their differences and similarities. Today organisation not only by simply better understanding the demographic of the marketplace that they serve, diversity in the workplace allows them to secure a competitive edge. As markets become increasingly global, it enables organisation to discover untapped opportunities in new customers and products or services. Diversity in the workplace gives HR professionals an opportunity to ensure a head start on identifying new trends by having a workforce which is representative of its customers and it acts as a key motivating factor for employee, reducing absenteeism and maximizing productivity levels by creating an inclusive environment that values diversity. This paper highlights on the importance of workforce diversity as well as opportunity and challenges human resource professionals experience in managing diversity. It further highlights that effective diversity management can be achieved through using appropriate practices like Promote Dialogue, Build Resilience Skills, Addressing Diversity in Every Phase of Talent Management, Create Ways for Like People to Connect, Make Diversity a Part of Brand Image as these practices will be vital in overcoming individual and group process problems while improving the triple bottom line. Thus, Diversity management has a place in human resource management and should be at the heart of human resource practices which will help the organization set and achieve reachable diversity goals.