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  Published Paper Details:

  Paper Title

ONLINE HELP DESK FOR THE FACILITIES AVAILABLE IN THE COLLEGE CAMPUS AND INDUSTRIES

  Authors

  Dr. V. Padmavathi,  Mrs. N. Nandhini

  Keywords

Online Help Desk (OHD), Software Process Model

  Abstract


This project is aimed at developing an Online Help Desk (OHD) for the facilities available in the college campus and industries. This is an Intranet based application that can be accessed throughout the campus. This system can be used to automate the workflow of service requests for the various facilities in the campus. This is an integrated system that covers different kinds of facilities like class-rooms, labs, hostels, mess, canteen, gymnasium, computer centre, faculty club etc. Registered users (students, faculty, lab-assistants and others) will be able to log in a request for service for any of the supported facilities. These requests will be sent to the concerned people, who are also valid users of the system, to get them resolved. There are features like email notifications/reminders, addition of a new facility to the system, report generators etc.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2106345

  Paper ID - 208522

  Page Number(s) - d8-d14

  Pubished in - Volume 9 | Issue 6 | June 2021

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Dr. V. Padmavathi,  Mrs. N. Nandhini,   "ONLINE HELP DESK FOR THE FACILITIES AVAILABLE IN THE COLLEGE CAMPUS AND INDUSTRIES", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 6, pp.d8-d14, June 2021, Available at :http://www.ijcrt.org/papers/IJCRT2106345.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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