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  Published Paper Details:

  Paper Title

A STUDY ON CUSTOMER'S AWARENESS ON CHANGING HOME LOAN INTEREST RATE BY RBI

  Authors

  Aravind. K,  Dr. J. Rani

  Keywords

Awareness, problems, satisfaction, home loan, interest rate, bank.

  Abstract


House is the dream of most of the people, and for that they are taking home loan but, in between the loan period there is a change in home loan interest rate by RBI. Whenever interest rate decreases due to economic condition of the country bank did not give proper information to their customer. This study shows how far the customer are aware of interest rate and due to unawareness what are the problems they are facing. Convenience sampling technique is used and descriptive method is used and the population size is 140 home loan customers from different banks with various age groups, occupational classes, different banks in Chennai city. Percentage analysis, correlation test and ANOVA test was performed using SPSS and the result is useful to determine customer awareness on home loan interest rate.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2104190

  Paper ID - 205656

  Page Number(s) - 1477-1485

  Pubished in - Volume 9 | Issue 4 | April 2021

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Aravind. K,  Dr. J. Rani,   "A STUDY ON CUSTOMER'S AWARENESS ON CHANGING HOME LOAN INTEREST RATE BY RBI", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 4, pp.1477-1485, April 2021, Available at :http://www.ijcrt.org/papers/IJCRT2104190.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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