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  Published Paper Details:

  Paper Title

CONSUMER PROTECTION IN CURRENT SCENARIO WITH INDIAN PERSPECTIVE CONSUMER PROTECTION IN CURRENT SCENARIO WITH INDIAN PERSPECTIVE

  Authors

  ADV ADITI VAISHNAV,  ADV PRATEEK VAISHNAV

  Keywords

CONSUMER PROTECTION

  Abstract


In a business ecosystem, consumers are the most vital elements. A business is not reviewed in isolation but is always considered in a combination with the consumers of its good and services. Given such high level of importance that a consumer has in a business network, it is a matter of great shame that their consumer rights are not protected due to non-availability of effective and stringent laws and the ineffectual redressal mechanisms, especially in e-commerce or online transactions. Though e-commerce has enabled the Indian consumer to cross boundaries of states and countries to procure products of their choice, this increased scope for purchase and sale transactions brought about by e-commerce is not well protected by the various Indian consumer laws. The laws with respect to the same have proved to be stagnant, leaving many of such customers remediless. Non protection of data made available online, ineffective delivery system, misleading advertisements, uncertainty with respect to jurisdiction in case of disputes, are some of the emerging concerns in the field of e-commerce. In the light of the above, this article would in brief, look through the lens on rights which a consumer has in case of online transactions, keeping in background the various Indian consumer laws available namely the Consumer Protection Act, 1986, the Information Technology Act, 2000, the Competition Act, 2000, the Indian Contract Act etc. Recommendations and measures for removal of such lacunae as present in the Indian consumer laws have also been covered under consumer protection act.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2102229

  Paper ID - 203158

  Page Number(s) - 1884-1892

  Pubished in - Volume 9 | Issue 2 | February 2021

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  ADV ADITI VAISHNAV,  ADV PRATEEK VAISHNAV,   "CONSUMER PROTECTION IN CURRENT SCENARIO WITH INDIAN PERSPECTIVE CONSUMER PROTECTION IN CURRENT SCENARIO WITH INDIAN PERSPECTIVE", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.9, Issue 2, pp.1884-1892, February 2021, Available at :http://www.ijcrt.org/papers/IJCRT2102229.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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