Published Paper Details:

A Study on Basic Financial services through digital wallets in lockdown period � Tiruchirappalli, Tamil Nadu 1.Dr.R.Lalitha. M.Com., M.Phil., PGDCA., Ph.D., M.A(Yoga)., MBA.,M.S(Counselling) Head & Associated Professor and Research Advisor, PG and Research Department of Commerce, Seethalakshmi Ramaswami College (Autonomous), Trichy-2. Cell No: 9443034274 E-mail Id: drlalithamanu@gmail.com 2.Mrs.G.Saraswathi. M.Com., M.Phil., (Ph.D) Lecturer (SF) and Ph.D Research Scholar, PG and Research Department of Commerce, Seethalakshmi Ramaswami College (Autonomous), Trichy-2. Cell No: 6381473600 E-mail Id: saraswathisrc@gmail.com Abstract: This paper discussed the basic financial services through digital wallets in lock down period. The purpose of the study is the digital wallets what extent help in basic financial services. The study based on both primary and secondary data. The primary data were collected from 145 respondents by the use of structured questionnaire those who are living in Edamalaipatti at Tiruchirappalli district. Data were collected convenient sampling method and analysed by using simple percentage, chi square test, Garrets� ranking method and spearman�s correlation ranking method. The study found that 67% of the respondents are user and remaining 33% of the respondents are non-user. Out of 67%, half of the respondent�s access through Jio money. The respondents mostly paid the order of recharge the mobile DTH, utility bills pay, fund transfer, online shopping and post paid bill payment for the main reason of to avoid crowd, need not worry about the bank balance and quick access of payment. The 80% of the respondents satisfied regarding the usage of telecommunication service provider�s wallets. Lack of awareness and no money to loaded the apps are the main factors for hesistate the respondents for use the apps. The gender, age and education are the most influencing demographic features of usage of digital wallets