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  Published Paper Details:

  Paper Title

TELECOM INDUSTRY: A COMPARATIVE STUDY OF LEADING TELECOM PROVIDERS IN INDIA

  Authors

  Raj Nandini,  Navin Kumar Nepal,  Hardik Poddar

  Keywords

Satisfaction, Growth, Market, Customer Support, Goal.

  Abstract


Abstract Each organization has its prime plan to growth. With the changing occasions increment in rivalry has become their centre skills and has a serious edge over others. Level of satisfaction of the clients is a significant pointer of organizations in the market. A similar examination of the significant telecom suppliers like Bharti Airtel Limited, Reliance Communications Limited, Vodafone India Limited and Bharat Sanchar Nigam Limited and in India has been introduced in this paper based on optional information. This LOS was assessed for different elements like organization inclusion; customer support, levy rates, plan and responsibility of bill. An exact examination has been done and ends have been brought out based on the information gathered however an online field review to accomplish this goal. An online survey was arranged and was conveyed to cell phone clients by means of interpersonal interaction destinations and email for this reason. The gathered information was dissected with the assistance of ability programming. An affectability investigation was done to check the hugeness of the elements considered for deciding the LOS. In this paper, it was inferred that Bharti Airtel is the general chief in the Indian telecom market.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2009548

  Paper ID - 199422

  Page Number(s) - 4295-4300

  Pubished in - Volume 8 | Issue 9 | September 2020

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Raj Nandini,  Navin Kumar Nepal,  Hardik Poddar,   "TELECOM INDUSTRY: A COMPARATIVE STUDY OF LEADING TELECOM PROVIDERS IN INDIA", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.8, Issue 9, pp.4295-4300, September 2020, Available at :http://www.ijcrt.org/papers/IJCRT2009548.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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