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  Published Paper Details:

  Paper Title

A STUDY OF PROMOTING CUSTOMERS RELATIONSHIP MANAGEMENT TOWARDS SMALL, MEDIUM AND LARGE TYPES OF BUSINESS ORGANIZATIONS.

  Authors

  S MOHANRAJ,  Dr.P VENUGOPAL

  Keywords

Promoting customers, Hospitality, Mentality.

  Abstract


As per the trade enquiry for each and every business organization the customers is a necessary person to run and develop the business to the next level. The life blood of the business is finance means the blood nerves of the business is customers. It is applicable for all Small, Medium and Large types of business organization and also the purpose of CRM to manage their customers through the reliable system, process and procedures for interacting with customers. The CAM focus on service automated process, personal information gathering and processing and self service. It attempts to various customer serving process into a business. The customer relationship management includes methodologies strategies, software and web based capabilities it helps an organization to manage customer relationship.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT2009093

  Paper ID - 198407

  Page Number(s) - 695-701

  Pubished in - Volume 8 | Issue 9 | September 2020

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  S MOHANRAJ,  Dr.P VENUGOPAL,   "A STUDY OF PROMOTING CUSTOMERS RELATIONSHIP MANAGEMENT TOWARDS SMALL, MEDIUM AND LARGE TYPES OF BUSINESS ORGANIZATIONS.", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.8, Issue 9, pp.695-701, September 2020, Available at :http://www.ijcrt.org/papers/IJCRT2009093.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


ISSN
ISSN
ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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