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Consumer Protection is a Socio-economic activity that is to be carried out by the government in the interest of consumer satisfaction. Every human being is a �Consumer�. Consumers play a vital role in the development of a nation. Mahatma Gandhi said, �A consumer is the most important visitor on our premises He is not dependent on us, we are dependent on him. He is not an interruption to our work, he is the purpose of it. We are not doing a favour to a consumer by giving him an opportunity. He is doing us a favour by allowing us to serve him�. Consumer protection has been a part of the responsibilities of the rulers in India even before independence. A consumer protection law, which purely focuses on consumer protection, was enacted in the year 1986. Consumer Protection Act 1986 (CPA 1986), which was passed in Parliament in 1986, was considered as one of the best Acts for consumer protection. But cheating by way of overcharging, black marketing, misleading advertisements, unfair trade practices at e-commerce platforms etc has become a common practice among the greedy sellers and manufacturers to make unreasonable profits and without giving attention to consumer rights and their interests. So the government has made some major changes in the consumer protection act by introducing a new Consumer protection act, 2019. This act explains the various measures to aware the consumers regarding consumer rights and policies. The Consumer Protection Act, 2019 is an important piece of legislation enacted to provide effective safeguards to consumers against various types of exploitations and unfair dealings that focus mainly on compensatory rather than a punitive approach. The consumer protection act has developed a well organizational set up at the central, state level and district level for the redressal of consumer grievances and promotion of standard of goods and services etc. and introduced ADR mechanism for settlement of consumer disputes. To spread consumer awareness the government has established a consumer protection council. The objective of this paper is to provide an insight into newly introduced provisions, and a comparative analysis of some of the key provisions of the Consumer Protection Act, 2019 versus the Consumer Protection Act 1986.