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  Published Paper Details:

  Paper Title

TECHNOLOGY INNOVATIONS TOWARDS CUSTOMER SERVICE IN URBAN CO-OPERATIVE BANKING - A CASE STUDY OF HAVERI DIST. (KARNATAKA)

  Authors

  Dr B.Ravi,  Jayasheela G

  Keywords

Co op, Technology, Banks. Computer, Advances, Expenditue. IT. RBI.

  Abstract


The present study deals with analysis of the Technology Innovations in Urban Co-Operative Banking Sector with special reference to Haveri District of North Karnataka, the major objective of the study is to find out the impact of banking technology innovations in UCBs and offer remedies for sustainable growth of UCBs. The study is based on secondary data collected from the annual reports of the co-operative banks, journals, books, articles, News papers etc., the author has selected the study area as Haveri district of North Karnataka, and consisting 10 UCBs. The total deposits is `11294.95 lacks and Advances is `6369.48 lacks as on 31st March 2016. The banking system in our county has been leveraging technology to improve not only the customer services but also played a vital role in achieving the set targets of financial inclusion to a great extent. Most of the data about cooperative banking sector in India emanates from the Reserve Bank of India because most of cooperative banks do not have their own Web sites for disseminating information. There is, however, no doubt that the expenditure of the banking sector in general on IT has increased recently.

  IJCRT's Publication Details

  Unique Identification Number - IJCRT1033028

  Paper ID - 189878

  Page Number(s) - 214-225

  Pubished in - Volume 4 | Issue 2 | April 2016

  DOI (Digital Object Identifier) -   

  Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882

  E-ISSN Number - 2320-2882

  Cite this article

  Dr B.Ravi,  Jayasheela G,   "TECHNOLOGY INNOVATIONS TOWARDS CUSTOMER SERVICE IN URBAN CO-OPERATIVE BANKING - A CASE STUDY OF HAVERI DIST. (KARNATAKA)", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.4, Issue 2, pp.214-225, April 2016, Available at :http://www.ijcrt.org/papers/IJCRT1033028.pdf

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ISSN: 2320-2882
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Journal Starting Year (ESTD) : 2013
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ISSN and 7.97 Impact Factor Details


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ISSN: 2320-2882
Impact Factor: 7.97 and ISSN APPROVED
Journal Starting Year (ESTD) : 2013
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