ISSN2320-2882
Impact Factor9.17
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ESTD2013
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AccessOpen
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Paper Title
A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management
Authors
Prof. S. P. Gunjal , Sujal Landge , Samruddhi Suryawanshi , Shrusti Layane , Prasad Kusmude
Keywords
Online Complaint Management, Paperless Complaint System, Student Complaint Portal, Web Technology Integration, Online Grievance Handling, Complaint Resolution.
Abstract
The Student Complaint Portal is a web-based application designed to create an efficient, transparent, and user-friendly system for handling grievances in educational institutions. The main goal of this system is to give students a secure digital space to submit complaints or feedback about academic, administrative, infrastructure, or faculty-related issues. Each complaint is recorded, categorized, and assigned to the right department to ensure timely and fair resolution. The portal includes secure authentication, rolebased access, and an easy-to-use dashboard for both students and administrators. It allows realtime tracking of complaints and sends automated notifications through email alerts, which enhances transparency and accountability throughout the grievance process. The system also keeps a central database of resolved and pending complaints for analysis and policy improvement.
By using modern web technologies and strong database management systems, the Student Complaint Portal removes the problems of traditional paper-based grievance handling. It improves how schools respond, encourages open communication, and builds a culture of trust and fairness on campus. Overall, the system provides a scalable, data-driven, and clear way to manage student grievances effectively in the digital age
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How To Cite
Choose the style your journal or department asks for, then copy it. Every version below is generated from this paper's own record.
IJCRT — journal style
"A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management", IJCRT - International Journal of Creative Research Thoughts (www.ijcrt.org), ISSN:2320-2882, Vol.14, Issue 4, page no.e713-e717, April 2026, Available :https://ijcrt.org/papers/IJCRT2604555.pdf
APA — 7th edition
Gunjal, S. P., Landge, S., Suryawanshi, S., Layane, S., & Kusmude, P. (2026). A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management. International Journal of Creative Research Thoughts, 14(4), e713-e717. https://ijcrt.org/viewpaperforall.php?paper=IJCRT2604555
MLA — 9th edition
Gunjal, S. P., et al. "A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management." International Journal of Creative Research Thoughts, vol. 14, no. 4, 2026, pp. e713-e717, https://ijcrt.org/viewpaperforall.php?paper=IJCRT2604555.
Chicago — 17th, bibliography
Gunjal, S. P., et al. "A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management." International Journal of Creative Research Thoughts 14, no. 4 (2026): e713-e717. https://ijcrt.org/viewpaperforall.php?paper=IJCRT2604555.
Harvard — author–date
Gunjal, S.P. et al. (2026) 'A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management', International Journal of Creative Research Thoughts, 14(4), pp. e713-e717. Available at: https://ijcrt.org/viewpaperforall.php?paper=IJCRT2604555
IEEE — numbered reference
S. P. Gunjal, S. Landge, S. Suryawanshi, S. Layane and P. Kusmude, "A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management," IJCRT, vol. 14, no. 4, pp. e713-e717, Apr. 2026.
Vancouver — biomedical
Gunjal SP, Landge S, Suryawanshi S, Layane S, Kusmude P. A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management. IJCRT. 2026 Apr;14(4):e713-e717.
AMA — 11th edition
Gunjal SP, Landge S, Suryawanshi S, Layane S, Kusmude P. A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management. IJCRT. 2026;14(4):e713-e717. Accessed at https://ijcrt.org/viewpaperforall.php?paper=IJCRT2604555
BibTeX — Zotero, Mendeley, LaTeX
@article{IJCRT2604555,
author = {S. P. Gunjal and Sujal Landge and Samruddhi Suryawanshi and Shrusti Layane and Prasad Kusmude},
title = {A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management},
journal = {International Journal of Creative Research Thoughts},
volume = {14},
number = {4},
pages = {e713-e717},
year = {2026},
month = {April},
issn = {2320-2882},
url = {https://ijcrt.org/viewpaperforall.php?paper=IJCRT2604555}
}
RIS — EndNote, RefWorks
TY - JOUR
AU - Gunjal, S. P.
AU - Landge, Sujal
AU - Suryawanshi, Samruddhi
AU - Layane, Shrusti
AU - Kusmude, Prasad
TI - A Study on Modern Student Grievance Portals and Evidence-Based Approaches to Efficient Complaint Management
T2 - International Journal of Creative Research Thoughts
JA - IJCRT
VL - 14
IS - 4
PY - 2026
SN - 2320-2882
UR - https://ijcrt.org/viewpaperforall.php?paper=IJCRT2604555
SP - e713-e717
ER -
Issue
Volume 14 Issue 4,
April-2026
Pages : e713-e717
Article Information
- Pages
- e713-e717
- Published
- April 2026
- Registration ID
- IJCRT_296362
- Published Paper ID
- IJCRT2604555
- Research Area
- Science and Technology
- Author Type
- Indian Author
- Location
- India
- Peer Review
- Request Peer Review Report
- Licence
- CC BY 4.0 · Open Access
- ISSN & Impact Factor
- 2320-2882 · IF 9.17
- Downloads
- 216
- Permanent Link
- https://ijcrt.org/viewpaperforall.php?paper=IJCRT2604555
- Published Paper PDF
- https://ijcrt.org/papers/IJCRT2604555.pdf
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International Journal of Creative Research Thoughts
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2320-2882
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The authors would like to thank the reviewers and the editorial board of International Journal of Creative Research Thoughts for their careful reading and constructive comments, and all colleagues who supported the preparation of this manuscript.
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