ISSN2320-2882
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Paper Title

Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem

Authors

Saumya Singh

Keywords

Greenwashing, E-Commerce, Intermediary Liability, Dark Patterns, CCPA Guidelines 2024

Abstract

The rapid expansion of e-commerce in India has seen a parallel rise in 'greenwashing', the practice of making misleading or unsubstantiated environmental claims. While the Central Consumer Protection Authority (CCPA) notified the Guidelines for Prevention and Regulation of Greenwashing in 2024, this paper argues that the current legal framework remains ill-equipped to handle the nuances of digital deception. This paper identifies three critical legal gaps: (1) the inadequacy of the 'reasonable consumer' standard in the face of algorithmic targeting and cognitive vulnerability; (2) the 'Intermediary Liability Paradox' where compliance with greenwashing guidelines traps platforms into potentially forfeiting their 'Safe Harbor' immunity under Section 79 of the IT Act; and (3) the evidentiary burden created by the ephemeral nature of digital 'dark patterns.' By synthesizing Indian consumer law, IT law, and comparative international standards like the EU Digital Services Act, this paper proposes specific reforms, including a reverse burden of proof under the Indian Evidence Act, the creation of a 'Safe Compliance Lane' for intermediaries, and the mandatory establishment of digital ad repositories to ensure transparency and accountability in India's green digital marketplace.

How To Cite

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IJCRT — journal style
"Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem", IJCRT - International Journal of Creative Research Thoughts (www.ijcrt.org), ISSN:2320-2882, Vol.14, Issue 1, page no.d629-d636, January 2026, Available :https://ijcrt.org/papers/IJCRT2601444.pdf
APA — 7th edition
Singh, S. (2026). Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem. International Journal of Creative Research Thoughts, 14(1), d629-d636. https://ijcrt.org/viewpaperforall.php?paper=IJCRT2601444
MLA — 9th edition
Singh, Saumya. "Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem." International Journal of Creative Research Thoughts, vol. 14, no. 1, 2026, pp. d629-d636, https://ijcrt.org/viewpaperforall.php?paper=IJCRT2601444.
Chicago — 17th, bibliography
Singh, Saumya. "Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem." International Journal of Creative Research Thoughts 14, no. 1 (2026): d629-d636. https://ijcrt.org/viewpaperforall.php?paper=IJCRT2601444.
Harvard — author–date
Singh, S. (2026) 'Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem', International Journal of Creative Research Thoughts, 14(1), pp. d629-d636. Available at: https://ijcrt.org/viewpaperforall.php?paper=IJCRT2601444
IEEE — numbered reference
S. Singh, "Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem," IJCRT, vol. 14, no. 1, pp. d629-d636, Jan. 2026.
Vancouver — biomedical
Singh S. Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem. IJCRT. 2026 Jan;14(1):d629-d636.
AMA — 11th edition
Singh S. Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem. IJCRT. 2026;14(1):d629-d636. Accessed at https://ijcrt.org/viewpaperforall.php?paper=IJCRT2601444
BibTeX — Zotero, Mendeley, LaTeX
@article{IJCRT2601444, author = {Saumya Singh}, title = {Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem}, journal = {International Journal of Creative Research Thoughts}, volume = {14}, number = {1}, pages = {d629-d636}, year = {2026}, month = {January}, issn = {2320-2882}, url = {https://ijcrt.org/viewpaperforall.php?paper=IJCRT2601444} }
RIS — EndNote, RefWorks
TY - JOUR AU - Singh, Saumya TI - Digital Deception or Eco-Branding? Navigating the Intermediary Liability Paradox and Greenwashing in India's E-Commerce Ecosystem T2 - International Journal of Creative Research Thoughts JA - IJCRT VL - 14 IS - 1 PY - 2026 SN - 2320-2882 UR - https://ijcrt.org/viewpaperforall.php?paper=IJCRT2601444 SP - d629-d636 ER -

Issue

Volume 14 Issue 1, January-2026
Pages : d629-d636

Article Information

Pages
d629-d636
Published
January 2026
Registration ID
IJCRT_300074
Published Paper ID
IJCRT2601444
Research Area
Social Science All
Author Type
Indian Author
Location
patna, bihar, India
Licence
CC BY 4.0 · Open Access
ISSN & Impact Factor
2320-2882 · IF 9.17
Downloads
183

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International Journal of Creative Research Thoughts Published by IJCRT Publication
2320-2882 ISSN
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© 2026 — Authors hold the copyright of this article. This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution and reproduction in any medium, provided the original author and source are credited.
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Declarations

Funding

No external funding was received for this study.

Conflict of Interest

The authors declare that they have no conflict of interest.

Acknowledgements

The authors would like to thank the reviewers and the editorial board of International Journal of Creative Research Thoughts for their careful reading and constructive comments, and all colleagues who supported the preparation of this manuscript.

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