ISSN2320-2882
Impact Factor9.17
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ESTD2013
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Paper Title
Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh
Authors
Sumit Kumar Ghosh , Dr.Virat Jaiswal
Keywords
Employee performance, banking industry, public and private sector banks, workplace conflict, and conflict management, Madhya Pradesh
Abstract
The banking industry is one of the key institutions in the economy of India, but there is always a challenge of workplace conflict affecting organizational productivity and employee welfare. This paper reviews the factors and the impacts of conflicts in the private and public sector banks of Madhya Pradesh with special emphasis on the implications of these conflicts on employee performance. Regression analysis and paired samples t-test were applied to provide data analysis using 100 respondents via stratified random sampling. The results show that the causes of conflicts vary significantly in the two sectors: in the case of the public banks, the bureaucratic hierarchies, the lack of resources and career advancement cause conflicts, whereas in the case of the private banks, performance pressures and customer expectations introduce conflicts. The regression findings support this fact as levels of conflict are significant determinants of employee performance, with more than 40 percent variance being attributed. The paper has highlighted the significance of organised grievance redressal, transparent communication and employee education to convert conflicts to chances of better productivity and organization cohesion.
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IJCRT — journal style
"Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh", IJCRT - International Journal of Creative Research Thoughts (www.ijcrt.org), ISSN:2320-2882, Vol.13, Issue 9, page no.e922-e930, September 2025, Available :https://ijcrt.org/papers/IJCRT2509563.pdf
APA — 7th edition
Ghosh, S. K., & Jaiswal, D. V. (2025). Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh. International Journal of Creative Research Thoughts, 13(9), e922-e930. https://ijcrt.org/viewpaperforall.php?paper=IJCRT2509563
MLA — 9th edition
Ghosh, Sumit Kumar, and Dr.Virat Jaiswal. "Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh." International Journal of Creative Research Thoughts, vol. 13, no. 9, 2025, pp. e922-e930, https://ijcrt.org/viewpaperforall.php?paper=IJCRT2509563.
Chicago — 17th, bibliography
Ghosh, Sumit Kumar, and Dr.Virat Jaiswal. "Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh." International Journal of Creative Research Thoughts 13, no. 9 (2025): e922-e930. https://ijcrt.org/viewpaperforall.php?paper=IJCRT2509563.
Harvard — author–date
Ghosh, S.K. and Jaiswal, D.V. (2025) 'Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh', International Journal of Creative Research Thoughts, 13(9), pp. e922-e930. Available at: https://ijcrt.org/viewpaperforall.php?paper=IJCRT2509563
IEEE — numbered reference
S. K. Ghosh and D. V. Jaiswal, "Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh," IJCRT, vol. 13, no. 9, pp. e922-e930, Sep. 2025.
Vancouver — biomedical
Ghosh SK, Jaiswal DV. Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh. IJCRT. 2025 Sep;13(9):e922-e930.
AMA — 11th edition
Ghosh SK, Jaiswal DV. Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh. IJCRT. 2025;13(9):e922-e930. Accessed at https://ijcrt.org/viewpaperforall.php?paper=IJCRT2509563
BibTeX — Zotero, Mendeley, LaTeX
@article{IJCRT2509563,
author = {Sumit Kumar Ghosh and Dr.Virat Jaiswal},
title = {Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh},
journal = {International Journal of Creative Research Thoughts},
volume = {13},
number = {9},
pages = {e922-e930},
year = {2025},
month = {September},
issn = {2320-2882},
url = {https://ijcrt.org/viewpaperforall.php?paper=IJCRT2509563}
}
RIS — EndNote, RefWorks
TY - JOUR
AU - Ghosh, Sumit Kumar
AU - Jaiswal, Dr.Virat
TI - Causes and Consequences of Conflicts in the Banking Sector: A Study of Public Sector Banks in Madhya Pradesh
T2 - International Journal of Creative Research Thoughts
JA - IJCRT
VL - 13
IS - 9
PY - 2025
SN - 2320-2882
UR - https://ijcrt.org/viewpaperforall.php?paper=IJCRT2509563
SP - e922-e930
ER -
Issue
Volume 13 Issue 9,
September-2025
Pages : e922-e930
Article Information
- Published In
- International Journal of Creative Research Thoughts — Volume 13, Issue 9, September 2025
- Pages
- e922-e930
- Published
- September 2025
- Registration ID
- IJCRT_294209
- Published Paper ID
- IJCRT2509563
- Research Area
- Commerce and Management, MBA All Branch
- Author Type
- Indian Author
- Location
- Bhopal, Madhya Pradesh, India
- Peer Review
- Request Peer Review Report
- Licence
- CC BY 4.0 · Open Access
- ISSN & Impact Factor
- 2320-2882 · IF 9.17
- Downloads
- 158
- Permanent Link
- https://ijcrt.org/viewpaperforall.php?paper=IJCRT2509563
- Published Paper PDF
- https://ijcrt.org/papers/IJCRT2509563.pdf
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