ISSN2320-2882
Impact Factor9.17
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Paper Title

Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers

Authors

Preeti Sharma , Pooja Yadav

Keywords

Online shopping, In-store shopping, Recommendation, Consumer behavior, Educational qualifications.

Abstract

This research is literally conducted to get out the ways to improve the shopping experiences of the consumers which involve both online consumers as well as traditional consumers. While conducting the current research, 200 respondents are asked to provide their expectations in the form of ranks as per their priorities. This survey is basically an Exploratory cum Descriptive in nature and purposive sampling is done for the research. This study focuses on the suggestions or recommendations of the consumers who are having different educational qualifications. The study found the key points of both of the shopping modes on which the sellers must work on to enhance their sale volume and convenience of the consumers as well.

How To Cite

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IJCRT — journal style
"Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers", IJCRT - International Journal of Creative Research Thoughts (www.ijcrt.org), ISSN:2320-2882, Vol.5, Issue 4, page no.3041-3051, December 2017, Available :https://ijcrt.org/papers/IJCRT1704407.pdf
APA — 7th edition
Sharma, P., & Yadav, P. (2017). Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers. International Journal of Creative Research Thoughts, 5(4), 3041-3051. https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704407
MLA — 9th edition
Sharma, Preeti, and Pooja Yadav. "Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers." International Journal of Creative Research Thoughts, vol. 5, no. 4, 2017, pp. 3041-3051, https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704407.
Chicago — 17th, bibliography
Sharma, Preeti, and Pooja Yadav. "Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers." International Journal of Creative Research Thoughts 5, no. 4 (2017): 3041-3051. https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704407.
Harvard — author–date
Sharma, P. and Yadav, P. (2017) 'Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers', International Journal of Creative Research Thoughts, 5(4), pp. 3041-3051. Available at: https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704407
IEEE — numbered reference
P. Sharma and P. Yadav, "Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers," IJCRT, vol. 5, no. 4, pp. 3041-3051, Dec. 2017.
Vancouver — biomedical
Sharma P, Yadav P. Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers. IJCRT. 2017 Dec;5(4):3041-3051.
AMA — 11th edition
Sharma P, Yadav P. Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers. IJCRT. 2017;5(4):3041-3051. Accessed at https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704407
BibTeX — Zotero, Mendeley, LaTeX
@article{IJCRT1704407, author = {Preeti Sharma and Pooja Yadav}, title = {Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers}, journal = {International Journal of Creative Research Thoughts}, volume = {5}, number = {4}, pages = {3041-3051}, year = {2017}, month = {December}, issn = {2320-2882}, url = {https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704407} }
RIS — EndNote, RefWorks
TY - JOUR AU - Sharma, Preeti AU - Yadav, Pooja TI - Consumers Expectations From Online and In-store Retailers For Improving Their Experiences: A study On Basis Of Diverse Educational Level Of Consumers T2 - International Journal of Creative Research Thoughts JA - IJCRT VL - 5 IS - 4 PY - 2017 SN - 2320-2882 UR - https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704407 SP - 3041 EP - 3051 ER -

Issue

Volume 5 Issue 4, December-2017
Pages : 3041-3051

Article Information

Pages
3041-3051
Published
December 2017
Registration ID
IJCRT_171095
Published Paper ID
IJCRT1704407
Research Area
Medical Science
Author Type
Indian Author
Location
Gurugram, Haryana, 122001
Licence
CC BY 4.0 · Open Access
ISSN & Impact Factor
2320-2882 · IF 9.17
Downloads
1,576

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About Publisher

International Journal of Creative Research Thoughts Published by IJCRT Publication
2320-2882 ISSN
9.17 Impact Factor
2013 ESTD Year
Open Access
Impact Factor 9.17, calculated from Google Scholar citation data — see how it is worked out.
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Licence

© 2017 — Authors hold the copyright of this article. This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution and reproduction in any medium, provided the original author and source are credited.
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Declarations

Funding

No external funding was received for this study.

Conflict of Interest

The authors declare that they have no conflict of interest.

Acknowledgements

The authors would like to thank the reviewers and the editorial board of International Journal of Creative Research Thoughts for their careful reading and constructive comments, and all colleagues who supported the preparation of this manuscript.

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