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Paper Title

CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation

Authors

Reshmi Narayanan , Dr.Joji Chandran

Keywords

CUSTOMER’S PERCEPTION AND FINANCIAL ACHIEVEMENTS OFPUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT -– A Qualitative and Quantitative Evaluation

Abstract

In India the Banking is very old like its civilization. The existence of banking system in India can be traced in Vedic period. The year 1786 marked the beginning of the establishment of formal banks in India. In this era, two banks, namely, general bank of India and bank of Hindustan came into existence. Both the banks, however, had to be declared defunct soon. The banking sector in India was regulated to a certain extent in 1935 with reserve bank of India (RBI) being bestowed with the responsibility to act as a regulator. After the independence of the country in 1947, the government of India realized that ‘laissez faire’ policy cannot be continued for an important sector like banking. Hence, reserve bank of India was nationalized in 1948 and was empowered to ‘regulate, control and inspect the banks in India’.

How To Cite

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IJCRT — journal style
"CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation", IJCRT - International Journal of Creative Research Thoughts (www.ijcrt.org), ISSN:2320-2882, Vol.5, Issue 4, page no.2208-2219, December 2017, Available :https://ijcrt.org/papers/IJCRT1704283.pdf
APA — 7th edition
Narayanan, R., & Chandran, D. J. (2017). CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation. International Journal of Creative Research Thoughts, 5(4), 2208-2219. https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704283
MLA — 9th edition
Narayanan, Reshmi, and Dr.Joji Chandran. "CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation." International Journal of Creative Research Thoughts, vol. 5, no. 4, 2017, pp. 2208-2219, https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704283.
Chicago — 17th, bibliography
Narayanan, Reshmi, and Dr.Joji Chandran. "CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation." International Journal of Creative Research Thoughts 5, no. 4 (2017): 2208-2219. https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704283.
Harvard — author–date
Narayanan, R. and Chandran, D.J. (2017) 'CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation', International Journal of Creative Research Thoughts, 5(4), pp. 2208-2219. Available at: https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704283
IEEE — numbered reference
R. Narayanan and D. J. Chandran, "CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation," IJCRT, vol. 5, no. 4, pp. 2208-2219, Dec. 2017.
Vancouver — biomedical
Narayanan R, Chandran DJ. CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation. IJCRT. 2017 Dec;5(4):2208-2219.
AMA — 11th edition
Narayanan R, Chandran DJ. CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation. IJCRT. 2017;5(4):2208-2219. Accessed at https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704283
BibTeX — Zotero, Mendeley, LaTeX
@article{IJCRT1704283, author = {Reshmi Narayanan and Dr.Joji Chandran}, title = {CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation}, journal = {International Journal of Creative Research Thoughts}, volume = {5}, number = {4}, pages = {2208-2219}, year = {2017}, month = {December}, issn = {2320-2882}, url = {https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704283} }
RIS — EndNote, RefWorks
TY - JOUR AU - Narayanan, Reshmi AU - Chandran, Dr.Joji TI - CUSTOMERS PERCEPTION AND FINANCIAL ACHIEVEMENTS OF PUBLIC AND PRIVATE SECTOR BANKS IN ERNAKULAM DISTRICT - A Qualitative and Quantitative Evaluation T2 - International Journal of Creative Research Thoughts JA - IJCRT VL - 5 IS - 4 PY - 2017 SN - 2320-2882 UR - https://ijcrt.org/viewpaperforall.php?paper=IJCRT1704283 SP - 2208 EP - 2219 ER -

Issue

Volume 5 Issue 4, December-2017
Pages : 2208-2219

Article Information

Pages
2208-2219
Published
December 2017
Registration ID
IJCRT_170784
Published Paper ID
IJCRT1704283
Research Area
Management
Author Type
Indian Author
Location
Kayamkulam, Kerala, 690508
Licence
CC BY 4.0 · Open Access
ISSN & Impact Factor
2320-2882 · IF 9.17
Downloads
1,494

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International Journal of Creative Research Thoughts Published by IJCRT Publication
2320-2882 ISSN
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© 2017 — Authors hold the copyright of this article. This work is licensed under a Creative Commons Attribution 4.0 International License and The Open Definition. This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (CC BY 4.0), which permits unrestricted use, distribution and reproduction in any medium, provided the original author and source are credited.
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Declarations

Funding

No external funding was received for this study.

Conflict of Interest

The authors declare that they have no conflict of interest.

Acknowledgements

The authors would like to thank the reviewers and the editorial board of International Journal of Creative Research Thoughts for their careful reading and constructive comments, and all colleagues who supported the preparation of this manuscript.

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