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ISSN Approved Journal No: 2320-2882 | Impact factor: 7.97 | ESTD Year: 2013
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Published Paper Details:
Paper Title
THE IMPACT OF CUSTOMER TRUST AND LOYALTY ON E-COMMERCE SUCCESS IN NAMAKKAL DISTRICT
Authors
T KUMAR, DR.C.LEELA DEVI
Keywords
E-commerce, customer trust, customer loyalty, quality products, customer support
Abstract
Electronic commerce has grown into an essential component of today's commercial environment, with many businesses dependent significantly on online sales to boost revenue. In this scenario, customer trust and loyalty are important factors in e-commerce success. According to the survey, successful e-commerce has a major impact on customer loyalty and trust. Companies that are efficient at establishing and preserving customers loyalty and trust are more probable to see increases in repeat business, rate of retention of customers, and favorable reviews, all of which boost profits as well as sales. The survey also emphasizes how crucial the design of websites, safety standards, good quality products, and customer support are to building customer loyalty and confidence.
IJCRT's Publication Details
Unique Identification Number - IJCRT25A1237
Paper ID - 293915
Page Number(s) - j584-j588
Pubished in - Volume 13 | Issue 11 | November 2025
DOI (Digital Object Identifier) - https://doi.org/10.56975/ijcrt.v13i11.293915
Publisher Name - IJCRT | www.ijcrt.org | ISSN : 2320-2882
E-ISSN Number - 2320-2882
Cite this article
T KUMAR, DR.C.LEELA DEVI, "THE IMPACT OF CUSTOMER TRUST AND LOYALTY ON E-COMMERCE SUCCESS IN NAMAKKAL DISTRICT", International Journal of Creative Research Thoughts (IJCRT), ISSN:2320-2882, Volume.13, Issue 11, pp.j584-j588, November 2025, Available at :http://www.ijcrt.org/papers/IJCRT25A1237.pdf
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Volume 13 | Issue 12
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Last Date :
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Submit Manuscript Online Impact Factor: 7.97 Review Results : Within 02-03 Days Paper Publication : Within 02-03 Days
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ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
ISSN and 7.97 Impact Factor Details
ISSN: 2320-2882 Impact Factor: 7.97 and ISSN APPROVED Journal Starting Year (ESTD) : 2013
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